Delivery Info

Free UK Delivery over £70

Standard UK delivery = £4.49
(Tracked 3-5 working days)

*Next working day = £9.50
(Order before midday)
Not currently guaranteed

*Saturday delivery = £15.00
(Order placed before midday on Friday)
Not currently guaranteed

Europe delivery = £12.50
(5-10 working days)

Rest of World delivery = £15.00
(7 – 10 working days)
USA (14 – 28 working days)

Next working day delivery

We offer a next working day delivery to anywhere within mainland UK on most items.

Please note to ensure next working day delivery, orders must be placed before midday Monday to Friday and will be with you by 1pm the next working day, they will also need signing for.

If placed on a Friday, the next working day is Monday, unless Saturday Delivery selected, this must also be ordered before midday.

*UPDATE: Royal Mail are currently experiencing delays, and Next Working Day Delivery is not currently guaranteed. We will update when we have further information.


How & When

Most of our orders are shipped with Royal Mail, but some are sent via reliable courier.

Orders received before midday Monday to Friday are usually dispatched same day. Orders received after midday Monday to Friday, over a weekend or on a bank holiday, are processed the next working day.

Delivery usually takes place between 9am and 6pm, Monday to Friday. Please note that some delivery drivers may operate outside these times. If you are not at home when the courier or postman tries to deliver your order, they will leave a card to advise you, how to arrange a redelivery or how to collect your order.


Pre-Order

Freeze dried petals hold their stunning colour and shape for up to 3 months when stored away from heat, moisture and light. Once you’ve decided what colours you’d like, order today and choose immediate dispatch if your event is less than 3 months away, or use simply enter your event date at checkout for events over 3 months away and have everything dispatched 1 month before your event, when you need them.


Do you have a shop?

We don’t have a shop to visit as our shop is online and we ship worldwide. If you have a query or would like some advice please get in contact. If you’d like to see the petals before purchase you can select up to 5 petal samples for £1.99


Where is my order

If you have allowed the full amount of time stated for your delivery and your order hasn’t arrived, firstly check everyone at your home or work and with a neighbour, incase they have accepted the parcel for you. Following this, please contact us on 01428 400111 or via email: orders@petalsandroses.com remember to quote your name and order number.


Covid-19 Service Update

During these difficult times, the health of our team, customers and community is our top priority. Petals & Roses is committed to following the latest guidelines and advice from Public Health England. Click for details